Note when contact me: Direct-hire roles only. No staffing agencies from offshores, no C2C!

Note: I have no same day calls or internal webex screenings.

SOFTWARE QUALITY ASSURANCE ENGINEER

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Official U.S. List of Certified & Credentialed Software Testers™ Profile:

    👨🏻‍💼 PROFESSIONAL SUMMARY

• Curious and driven tester, advocating for end user goals. I help build efficient cross-functional teams to achieve results and improve quality.

• As a lead quality assurance software engineer with versatile experience in QA I excel in functional e2e and regression testing for front-end web, mobile apps iOS, with focus on accessibility, databases, automation, ensuring standards exceed expectations and ensure user satisfaction.

• I am a self-motivated ISTQB certified test specialist with technical background in API grey-box testing and web based automation (IDE); mobile iOS/Android based apps and soft skills to fit any team. 

• I work independently and together with engineering teams to diagnose issues. 

• Capable of testing high volumes of changes on multiple platforms at a large scale projects.

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🧠 CORE COMPETENCIES

• Mobile App Testing: native/hybrid iOS & Android apps using Xcode, ADB, TestFlight, FireBase, Android SDKs, simulators, emulators, and real devices, remote compute. 

• Highly experienced in GUI, and compatibility x-testing.

• Bug Tracking: Strong experience with Jira, ALM-HP, Azure DevOps, TestRail, Bugzilla, Trello, Confluence. 

• Strong communicator with developers and stakeholders.

• Web Testing & CMS: cross-browser testing with LambdaTest; HTML-5, CSS-3, WordPress, Wix, Tilda.

• Accessibility Compliance: WCAG, A11Y, ADA, 504, 508; tools: NVDA, A11Y Insights, Wave, Web AIM, Color Analyzers, screen readers, PDF fixing

• UX/UI & Exploratory Testing: UAT, usability testing with Figma, Zeplin, and wireframes. Knowledgeable in Material Design and Apple HIG, Corel Draw, Photoshop, Illustrator, In-design. Mockups review.

• Debugging & Web Tech: Chrome DevTools, Charles Proxy, Fiddler

• SEO tools (Google Analytics, Tag Manager, Search Console); X-Ray, Eye tool

• CI/CD: GitLab, Bitbucket, GitHub

• API testing: SoapUI, Postman, Charles Proxy

• Monitoring & Performance: AppDynamics, Splunk, Apigee, JMeter

• Databases: MySQL Workbench, MongoDB, Snowflake, Toad, DBeaver

• Methodologies: Strong of SDLC/STLC and Agile, Scrum; Waterfall

• Automation Tools: PyCharm on Python, Playwright; Selenium IDE, Cypress, Web-Driver; Cucumber, Gherkin

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🛠️ PROFESSIONAL EXPERIENCE

Software Quality Assurance Engineer                                                         Flower Place.       Lakeway, TX.                                                                                                                                08/2025 – 01/2026

Owned E2E quality assurance for e-commerce platform - web-based and hybrid app, covering online ordering, abandoned carts, checkout, payment processing, conversion, delivery workflows, and customer notifications via email and sms portal.

•⁠ ⁠Designed and executed test cases for core business flows: product selection, cart management, promotions, payments, order fulfillment, refunds, and cancellations, refunds.

•⁠ ⁠Validated critical production releases during high-traffic periods (holidays, peak seasons), ensuring system stability under real customer demand.

•⁠ ⁠Performed regression testing after feature updates and pricing/catalog changes to prevent revenue-impacting defects.

•⁠ ⁠Tested payment gateways and transaction flows with Stripe API dashboard, ensuring accuracy, reliability, and proper error handling.

•⁠ ⁠Collaborated closely with business owners, designers, developers and support teams to clarify requirements and identify edge cases early (left shift).

•⁠ ⁠Identified, reported and documented high-risk issues affecting end customers, revenue, and operations, prioritizing fixes based on business impact.

•⁠ ⁠Improved overall CX quality by validating UI, error messaging, recovery flows.

•⁠ ⁠Tested integrations between front-end self-service app to cloud backend micro-services, identifying environment-specific defects and configuration flaws.

•⁠ ⁠Used GA-4 to validate user flows, visits, conversion tracking, checkout funnels, protect from fraud, and to detect anomalies caused by defects or failed releases.

•⁠ ⁠SEO-Rush optimization.

•⁠ ⁠SMM operations.

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QA Engineer.                                                                                          Apple via Synergis (contract).       Austin TX.                                                                                                                 05/2023 – 08/2025

 • Owned the E2E validation of marketing campaigns — spanning rendering, targeting, personalization, experimentation — while also shaping protocols, checklists, lightweight automation that helped the team to scale

• Partnered with CLM, Operations, Engineering, Creative to streamline QA workflows and improve delivery speed without compromising quality

• Supported Apple Music’s global e-commerce & content delivery services across 168 countries as part of the Music QA team, resulted in 35% growth FY25

• Led UAT, E2E, and client/server testing for subscription flows, UI, commerce data across OS X, iOS18, VisionOS platforms

• Provided test coverage from the UI to the back-end legacy systems

• Blended hands-on QA testing with process design, tool expertise to ensure Push Notification, Email, SMS, iAM, UM In-App messages shipped accurately, timely, customer-centric

• Conducted production validation testing (PVT), managing QA activities on medium to large projects, mentored junior testers, helped to transfer knowledge

• Drove QA and x-functional support for global rollout of 2 major Apple Music campaigns — the iCloud+ and Hardware Bundle offers — across 4 waves of expansion, ultimately reaching 39 global markets, impacting 170M+ users, with zero bug in production

• Partnered across teams to ensure seamless QA, functional stability, localization integrity during all phases of multi-wave rollout reducing realize time by up to 32%

• Contributed to campaign scalability, resulting in 336K+ redemptions & measurable Apple Music growth by improving UAT processes, accessibility

• Utilized tools: Charles Proxy, Radar, Mercury, Neptune, Hades, Jupiter, Beyond Compare, Splunk, UAT toolbox, Switch, Json comparison, instrumentation checks, journey, offer campaigns validation

• Solid understanding of SDLC, QA methodologies, structured test processes

• Skilled in debugging across software layers with a focus on root cause and impact

• LOCalization validations

• AR/VR testing on VisionPro

Achievements: https://www.yurymukhin.com/achievements/apple  

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Software Quality Assurance Analyst                                                                        GETTR.     New York, NY.                                                                                                                              12/2022 – 04/2023

• Executed end-to-end testing across web and mobile platforms (iOS/Android) for livestream and CMS-based features, using TestFlight, XCode, Instabug, and HLS servers.

• Designed and documented detailed test plans, test cases, and defect reports; validated release candidates across multiple environments

• Performed frontend, integration, component, and system testing for high-traffic user content workflows.

• Led livestream feature QA including OBS Studio validation; collaborated with UX/UI and development teams to resolve issues pre-launch

• Advocated QA best practices across the release cycle; recommended and implemented process improvements to increase test efficiency.

• Contributed to accessibility validation using XCode Accessibility Inspector and color contrast tools.

 Achievements: https://www.yurymukhin.com/achievements/gettr

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Accessibility Software QA Engineer.                                                                         Dell Technologies  via Tek Systems.   Austin, TX.                                                                                   01/2022 – 12/2022

• Performed digital accessibility analysis following WCAG 2.0, 2.1 guidelines and Section 508, EN 301 549, A11Y; Equality Act 2010; Accessible Canada Regulations (ACR); Disability Discriminat 1992.

• Expertise in Web, Native apps, Hybrid apps for iOS and Android. 

• WAVE, VisBug, ANDI, Accessibility Bookmarklet, Accessibility Insight, CCA, NVDA, JAWS, TalkBack,and Voiceover. 

• Validated issues, provided code recommendations, reviewed wireframes, provided feedback for design issues.

• Strong subject matter expertise in accessibility standards including the Web Content Accessibility Guidelines (WCAG) 2.1, WAI-ARIA 1.1 and PDF/UA.

• Experience testing websites and digital documents to verify conformance to accessibility standards.

• Experience with assistive technologies, including NVDA, VoiceOver and JAWS.

• Experience using manual accessibility evaluation tools and techniques such as WAVE, axe DevTools, Siteimprove.

• Experience with automated accessibility testing and monitoring tools.

• Performed accessibility testing for web, hybrid, and native apps on iOS/Android using WCAG 2.1, Section 508, EN 301 549, and other global standards.

• Validated code and user experience with tools including WAVE, ANDI, Accessibility Insights, NVDA, VoiceOver, TalkBack, CCA, and browser extensions.

• Reviewed wireframes, designs, and production environments for accessibility risks and provided remediation guidance to dev teams.

• Ensured conformance with WAI-ARIA 1.1, PDF/UA, and compliance frameworks across platforms and document types.

• Collaborated with design, development, and compliance teams to ensure releases met accessibility requirements for U.S., Canadian, and EU markets.

• Made the Dell's design more effective in solving business needs.

• Built a more inspiring and inclusive design culture.

• Implemented best practices and new tools.

• Acted as a strong advocate for quality in the product development process for software engineering

• Improved internal processes and make it more clear, effective and fast, by implementing strict protocol for bug life cycle. 

• Prevented existing or new bugs for app and web in test environment, by sticking to best practice of coordination in bug lifecycle with dev teams.

• Prepared practical and learning course explaining bug life cycle benefits for all parties. (live training and a record of it), define weak points etc.

• Reduced time 30% faster passing a bug within the pipeline.

• Made the websites 40% more accessible. Reduced law-suite risks.

  Achievements: https://www.yurymukhin.com/achievements/dell-techologies

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Project Delivery QA Analyst                                                                                          Deloitte.  Austin, TX.                                                                                                                                02/2021 – 01/2022 

• Led manual QA for AWS cloud migration of 50+ public-sector applications (Texas.gov, DPS, DIR), ensuring performance, reliability, and accessibility compliance.

• Executed functional, backend, batch, and IVR testing across complex financial systems and portals.

• Performed ADA 508 accessibility validation using WAVE, DevTools, JAWS; coordinated defect triage with DevOps teams.

• Used Postman for API testing and Selenium IDE for automated regression of high-priority web modules.

• Validated CC/ACH payment logic, iFrame transitions, URL redirects, and data quality for fee-based systems.

• Tools: Splunk, AppDynamics, SoapUI, Google Analytics, BlazeMeter, Toad, JMeter.

• Helped launch a new payment platform saving $900K/month and reducing open incidents by over 50%.

• Executed functional, backend, batch, and IVR testing across complex financial systems and portals.

• Performed ADA 508 accessibility validation using WAVE, DevTools, JAWS; coordinated defect triage with DevOps teams.

• Used Postman for API testing and Selenium IDE for automated regression of high-priority web modules.

• Validated CC/ACH payment logic, iFrame transitions, URL redirects, and data quality for fee-based systems.

• Tools: Splunk, AppDynamics, SoapUI, Google Analytics, BlazeMeter, Toad, JMeter.

• Helped launch a new payment platform saving $900K/month and reducing open incidents by over 50%.

• Led manual QA for AWS cloud migration of 50+ public-sector applications (Texas.gov, DPS, DIR), ensuring performance, reliability, and accessibility compliance

 Achievements: https://www.yurymukhin.com/achievements/deloitte 

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📚 EDUCATION

• Master's degree. Kazan State University.                                                                                                                                                              2005

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🏆 PROFESIONAL COURSES & CERTIFICATIONS

• Software Quality Assurance Engineer, Testing Web, Mobile Applications; Los Altos, CA, USA.                                                                       2020                                                      

• ISTQB Foundation Level                                                                                                                                                                                           2021

https://bestflowerplace.com/